Frequently Asked Questions

What is DDSpy?

DDSpy is a remote monitoring and parental control program. It’s used by parents who want to keep an eye on their kids remotely and managers or businessmen looking to monitor their employees. DDSpy lets you see what’s happening on a target iOS or Android device.

Where can I view data from target device?

You can access your dashboard from any device or computer with your login credentials once you have completed the setup on your target device.

How do I install DDSpy app on Android Phone?

You must have physical access to the device to install DDSpy app if your target device is Android phone. It cannot be installed remotely.

Do I have to "Root" the target Android device?

NO – DDSpy for Android does not require you to “root” the target Android device. Rooting is not only complicated.

How many devices can I track?

Our licenses are device/month based. You can unlink and link as many devices as you want under the same account.

Can I use DDSpy anywhere?

Yes, DDSpy works worldwide as its functionality is independent of any mobile carrier.

How does DDSpy work?

To start using DDSpy mobile tracker, you have to purchase the app, log in to your account, install the DDSpy app on an Android device, or provide iCloud credentials of a target iOS device.

Is physical access of target Phone Required?

Yes, physical access is needed for a few minutes to install DDSpy on the phone you want to monitor.

Is it legal to use DDSpy?

It is absolutely legal to use DDSpy if:

– You own the device you’re going to monitor;
– You’ve informed the designated users that their activities are being watched.

Do I need to buy another license if I want to monitor more than one device?

YES – An individual license is required for every device. All can be viewed together in the same online account.

Does DDSpy record Website History in Safari Private Browsing mode on iPhone?

NO – Website History cannot be captured if Private Browsing is enabled in Safari.

Is the icon visible?

After installation on an Android device, you can remove the icon from the home screen. For iOS devices, you don’t need to download any app on the device, so there won’t be any icon.

Do I have to jailbreak a target iPhone to install DDSpy?

DDSpy works without jailbreak. Your target iOS device’s iCloud account and password are required. Jailbreaking is not only complicated but also voids the device’s warranty.

Do I need access to the target iPhone?

YES – Access to the iPhone will be needed (one time) to complete setup.

Can I install DDSpy remotely?

To install cell phone tracking app on any Android device, physical access is required. For iOS devices, you only have to provide iCloud credentials and be ready to approve 2 FA code.

Do you offer a refund policy?

We offer a refund policy whose terms you can read here.

How often will it update from your target device?

By default, data is updated each 10 minutes for Android devices. In case of iOS devices, data synchronization depends solely on the backup perfomance, in some cases can take up to 24 hours.

Can I track a cell phone with just a number?

No, a phone number does not give access to personal data. No technology can provide you access to a phone, knowing only its cell phone number. If you see an advert offering such a service, — be sure it’s a scam.

Free contact us if you need any help or assistance.

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