Frequently Asked Questions

What is DDSPY?

DDSPY is a remote monitoring and parental control program. It’s used by parents who want to keep an eye on their kids remotely and managers or businessmen looking to monitor their employees. DDSPY lets you see what’s happening on a target iOS or Android device.

What Android versions can I use DDSPY on?

DDSPY works on Android 5.0 and higher.

How do I install DDSPY app?

You must have physical access to the device to install DDSPY app if your target device is Android phone. It cannot be installed remotely.

How do I uninstall DDSPY from an Android device?

To unistall DDSPY from an Android device, go to Phone Settings > Security > Device Administrators > Update Service> Deactivate. Then go back to the Settings menu. Navigate to Apps > Backup Service. Tap on Uninstall.

Where can I get technical support?

Just contact us at support@ddspy.com with a description of your problem here, we’ll get back to you asap, in less than 24 hours.

Do I have to jailbreak a target iPhone to install DDSPY?

DDSPY works without jailbreak. Your target iOS device’s iCloud account and password are required.

Do I need to download anything to the device?

YES, DDSPY for Android requires physical access to the device you are authorized to monitor. This means that if the target Android device has a password lock, you will need to have password access to install DDSPY.

Can I use DDSPY anywhere?

DDSPY works worldwide, DDSPY can monitor any Android and iOS devices in the world.

Is DDSPY legal?

DDSPY is legal to install on your own phone. If you are installing DDSPY onto a phone that you do not own, then you must have express permission from the device owner to do so before installing DDSPY.

Will you automatically charge my card at the end of my subscription?

No. DDSPY does not automatically renew your subscription once it expires. You must renew your subscription manually yourself.

Do you offer a refund policy?

We offer a refund policy whose terms you can read here.

Free contact us if you need any help or assistance.

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